Terms of Service

Terms and conditions for using our website and services.

Effective Date: April 2, 2026

Welcome to Hydro Supply & Co. ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at hydrosupply-co.com, our services, and any communications including SMS/text messaging. By accessing or using our website or services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website, submitting forms, providing your contact information, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after any modifications constitutes your acceptance of the revised Terms.

2. Description of Services

Hydro Supply & Co. is a commercial horticultural supply company serving cultivators, resellers, and industry consultants. Our services include:

  • Sale and distribution of commercial cultivation equipment, lighting, HVAC, nutrients, and related products
  • Custom quoting and pricing for commercial operations
  • Reseller and consultant partnership programs
  • Business communication via email, phone, and SMS/text messaging
  • Online product information and educational resources

3. SMS/Text Messaging Terms

By providing your mobile phone number to Hydro Supply & Co., you expressly consent to receive SMS/text messages from us. These messages may include:

  • Order confirmations, updates, and shipping notifications
  • Quote follow-ups and pricing information
  • Appointment and delivery reminders
  • Business follow-ups related to your inquiries
  • Promotional offers, product announcements, and marketing messages

Consent: Consent to receive SMS messages is not a condition of any purchase. You may provide consent by submitting your phone number through our website forms, contact forms, quote requests, or by communicating your phone number to us directly via phone, email, or in person.

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. You will receive a one-time confirmation and no further messages will be sent unless you re-subscribe.

Help: For assistance, reply HELP to any message, call (321) 270-0111, or email seanb@hydrosupply-co.com.

Message Frequency: Message frequency varies based on your interactions and business relationship with us.

Message and Data Rates: Standard message and data rates may apply. Hydro Supply & Co. is not responsible for any carrier charges.

Supported Carriers: SMS services are available on most major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

4. User Conduct

When using our website and services, you agree not to:

  • Use our website for any unlawful purpose or in violation of any applicable laws or regulations
  • Provide false, misleading, or inaccurate information when submitting forms or communicating with us
  • Attempt to gain unauthorized access to our website, servers, or systems
  • Interfere with or disrupt the operation of our website or services
  • Reproduce, duplicate, copy, sell, or exploit any portion of our website without our express written permission
  • Use automated tools, bots, or scrapers to collect data from our website

5. Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, videos, product descriptions, and design elements, is the property of Hydro Supply & Co. or its respective content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from our website without our prior written consent, except for personal, non-commercial reference purposes.

6. Products and Pricing

All product descriptions, specifications, and pricing on our website are subject to change without notice. While we make every effort to ensure accuracy, we do not warrant that product descriptions or pricing are error-free, complete, or current.

  • Prices are quoted in US dollars and are subject to applicable taxes and shipping charges
  • We reserve the right to correct pricing errors and cancel orders placed at incorrect prices
  • Product availability is not guaranteed and may vary
  • Quotes provided are valid for the time period stated on the quote and are subject to the terms specified therein

7. Limitation of Liability

To the fullest extent permitted by applicable law, Hydro Supply & Co. and its owners, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use of or inability to use our website or services
  • Any errors or omissions in content on our website
  • Any unauthorized access to or use of our servers or personal information
  • Any interruption or cessation of transmission to or from our website
  • SMS/text messages that are delayed, undelivered, or misdirected by carriers

In no event shall our total liability to you exceed the amount you have paid to us in the twelve (12) months preceding the event giving rise to the claim.

8. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

9. Indemnification

You agree to indemnify, defend, and hold harmless Hydro Supply & Co., its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in connection with your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Orange County, Florida.

11. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Hydro Supply & Co.

Orlando, FL

Email: seanb@hydrosupply-co.com

Phone: (321) 270-0111

Website: hydrosupply-co.com